I would give this product an excellent rating however the hot/cold water valve arrived defective. I am still waiting for the replacement to complete my shower. The inside of the valve is plastic (somewhat surprised at this) and it can split and lose traction. This is what occurred since the inside PLASTIC of the center knob arrived split and would not turn the inside valve.

Hiram from the Hammocks

Miami, Florida

Well it works extremely well but installation was a bear. The forward/back location of the drop ears are extremely important with little margin for error especially for the tub, rain head and hand wash fixtures. There is very little margin in positioning the drop ears because the threads on these fixtures are relatively short and the associated face plates have to rest against the finish tile wall. Once you install 1/2" thick cement board, thinset and tile this may add close to an inch which is on the borderline of what some of the fixture threads lengths are. I needed to add some extension fittings on the drop ear which due to the associated pipes does not extend out beyond the studs. Just beware that each fixture seems to have its own thread lengths and hence the drop ear front/back locations are different. For the jet drop ears and main valve position, the location needed to set back a bit. Also make sure when you cut out the cement board around the main control valve, that the two cut-off valves next to the cold/hot intake are not covered by the cement board and tile.

runman

Virginia

I read reviews. If your house pressure is low to begin with, don't add multiple sprayers in your shower. Have plumber check first. The faceplate is very heavy and all the signs of quality. A little silicone fixes leak issues behind the plate. Andy experienced professional should know that. I installed this in my shower. Wow!!! My wife loves it. Better than what I expected. The installation requires a loop system. Signature Hardware gets A+

Tileman

Vero Beach FL

Well made valves and pieces! I bought chrome style and I must say the finish and qualify are outstanding! Chrome finish is like a mirror! Cant wait to install it!

Zac

Mesa az

We had this system installed in our new home and the plumber was initially impressed with the look and feel of the system. Although once installed, we've had the plumber back several times to look at pressure issues. After several weeks and many visits we still have poor pressure on the hand shower and no pressure on the body jets. We actually can't even use them. We have made adjustments to the size of the lines coming in with no luck in improving the outcome.

Jennifer

NC

This was the first time I had built a shower, and I went with two of these for a double shower. Everything turned out well. When installing your drop ear connectors in the wall, just make sure they are out as far as possible so there is enough room for the trim plates on all the fixtures. Also make sure to check that you drop ear connectors are installed level. The shower head arm on this is very long, and if it's not coming straight out of the wall, and you'll constantly notice/be irritated by it.

Zech

Fargo, ND

My plumber could not install finish plates because shower, for example, would leak into the wall with finish plate installed.

VK

Newton, MA

I would recommnend this to everyone that is looking to put more then just 1 shower head in ,very good quality ,all brass fixtures very heavy as well , you get what you pay for in this case . I never thought my husband would be able to put this up alone without a plumber , but he did . Anyone with handy man skills will be able to put this up without a plumber , I am very pleased with the product !

brenda

Undisclosed

the instructions included were a bit obtuse for the plumber. It would have helped if the drawings were a bit clearer. looking for a clean installation and enjoyment however, anxiety on the installation is present.

mrlee

Undisclosed

Awesome price, awesome look, awesome functionality

Natasa

Undisclosed