Pearl Mantels warrants its products to be free of defects in materials and workmanship for a period of one year from the date of purchase provided such product is used and installed under proper and normal conditions.
This warranty does not cover the following:
Any defects or other quality problems are to be reported to Pearl Mantels using the procedure described below within the aforementioned warranty period in order for the claim to be honored.
- damage caused by ordinary wear and tear;
- damage caused in transit
- damage caused by accidents, improper maintenance or general misuse of the product.
If Pearl Mantels has accepted that the item falls under warranty, Pearl Mantels will issue the appropriate credit on the existing invoice. Pearl Mantels will, at its option, arrange to either repair or exchange the item for the same or similar model at which time a new invoice will be issued. The option to repair or exchange the product does not cover any labor or other costs of removal or installation.
This warranty is void if the product has been moved from its initial place of installation or if it has been modified in a manner inconsistent with the product as shipped by Pearl Mantels.
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