Do you have questions about our products? Need design advice or installation instructions? Let us help you! Our customer service staff is available by phone and online chat during our published business hours. Emails are typically answered in 24 hours or less, and our knowledgeable staff includes a full-time licensed plumber and a team of dedicated associates with years of experience in various home improvement industries.
and presales customer service hours (EST):
Mon-Thurs: 8 AM to 11 PM
Fri: 8 AM to 7 PM
Sat: 8 AM to 5:30 PM
Desk (Toll Free in the US and Canada):
Toll Free Fax:
Browse our online help desk